Frequently Asked Questions

Here are some commonly asked questions about our services:

What kind of framing services do you offer?

We offer a wide range of framing services, including custom framing, photo framing, canvas stretching, and more. We can frame anything from artwork and diplomas to sports jerseys and keepsakes.

What is the process for getting something framed?

The process for getting something framed starts with a consultation with one of our framing experts. We will discuss your framing needs and preferences, and help you select the best materials and design options for your piece. Then, we will take care of the framing process for you and contact you as soon as it is finished.

What materials do you use for framing?

We use high-quality materials for all of our framing projects, including acid-free matting, UV-protective glass, and durable frames in a variety of styles and colors. 

How long does framing take?

The time it takes to frame a piece can vary depending on the complexity of the project and the availability of materials. In general, most framing projects can be completed within 1-2 weeks.

Can you frame oversized items?

Yes, we can frame oversized items such as large artwork or sports jerseys. We have experience working with a variety of sizes and shapes, and can help you find the best framing solution for your unique item.

Do you offer delivery and installation services?

Yes, we offer delivery and installation services for all of our framing projects. We can deliver your finished piece to your home or office, and our team can also install it for you if needed.

Do you offer any discounts for large orders?

Yes! We have special discounts available for bulk orders. Reach out to us for more details.

Is it possible to view my artwork in the frame before I purchase?

Yes! We offer a free virtual mockup of your artwork in the frame, so you can see how it would look before making a commitment. You can also request a sample of the materials we use for custom framing if needed.

What is your return policy?

We offer a 30-day satisfaction guarantee on all custom framing orders. If you are not satisfied with your order, please contact us within 30 days for instructions on how to return the framed artwork. We will provide a full refund or exchange, whichever you prefer.

What type of payment methods do you accept?

We accept major credit cards as well as PayPal payments.

HOURS

Mon - Sat 8:00am to 5:00pm

Sunday Closed